PRIVACY POLICY

At Change Inc., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the practices described below.

1. Information We Collect

We collect both personal and non-personal information to help us serve you better and improve your experience on our site.

a. Information You Provide Directly

When you fill out a form, request services, download a brochure, or contact us, we may collect:

• Your name
• Email address
• Phone number
• Details you voluntarily share related to care needs or service interests

b. Information Collected Automatically

We may automatically collect certain technical data when you visit our site, including:

• IP address
• Browser and device type
• Pages visited and time spent on the site
• Referring website or search engine
• General geographic location (city/state)

This helps us analyze usage trends, maintain site security, and improve performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to service inquiries and follow up on requests
• Provide information about our programs and services
• Improve the usability and content of our website
• Send occasional updates or important notices (opt-out available)
• Meet legal or administrative requirements when applicable

We use this information solely for internal purposes and to support the services we offer.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information in limited ways, such as:

• With service providers who help us operate our website or manage communications
• When required by law, subpoena, or legal process
• To protect the safety and rights of Change Inc., our visitors, or others

Any third parties with access to your data are required to protect it and use it only for their intended purpose.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. While no method of online transmission is completely secure, we work hard to ensure your data is handled with care and confidentiality.

5. Cookies and Tracking Technologies

Our website uses cookies and related tracking tools to enhance your experience. Cookies help us:

• Understand how users interact with the site
• Remember preferences for return visits
• Improve content delivery and page speed

You may disable cookies in your browser settings, though some features of the site may not work as intended.

6. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Ask us to update, correct, or delete your information
• Opt out of communications at any time

To exercise any of these rights, please contact us using the information below.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If we learn that a child has submitted personal data through our website, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the new effective date. Continued use of our site indicates your acceptance of the current policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Change Inc.
1251 South Main Street, Middletown, CT 06457
Phone: 860-346-0771